Implementation Process

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Kick Off

We begin our process with team introductions and a comprehensive assessment of your challenges. Through collaborative discussions, we clarify project objectives and establish timelines to ensure alignment with your goals.

  • Establish key dates for milestones
  • Guidance on detailed discovery
  • Establish meeting cadence
  • eCommerce Shipping
  • Return Management

Data Collection & Discovery

Next, we proceed by mapping out your current operational processes, which encompass receiving, put away, warehousing, picking, packing, and shipping. Additionally, we conduct a thorough analysis of data and information requirements at each stage of the process. This holistic approach ensures a comprehensive understanding of your operational workflow and information needs.

  • Discovery for carriers /aggregators /shopping carts
  • Professional services discussion, custom
    invoice discussion
  • Static versus dynamic slotting

Fundamentals of Sendmyshipment.com Fulfillment

You will be introduced to Sendmyshipment.com dedicated teams that specialize in addressing your specific needs. Our teams have refined tools and processes that are proven to enhance warehouse efficiency, ensuring smoother operations for your business.

  • Sales orders/purchase orders/location
    management/catalog management
  • Introduction of automation rules, profiles, workflows, batch picking, replenishments
  • Overview of other ByExpress tools not needed for go live, but available, such as reports, configurations etc.

Fundamentals of Sendmyshipment.com Fulfillment

You will be introduced to Sendmyshipment.com dedicated teams that specialize in addressing your specific needs. Our teams have refined tools and processes that are proven to enhance warehouse efficiency, ensuring smoother operations for your business.

  • Sales orders/purchase orders/location
    management/catalog management
  • Introduction of automation rules, profiles, workflows, batch picking, replenishments
  • Overview of other ByExpress tools not needed for go live, but available, such as reports, configurations etc.

Warehouse Preparation

Fulfillment offers advisory services to assist your team in selecting the appropriate equipment. We prioritize delivery dates and scheduled installation as crucial components of the onboarding process. Additionally, we focus on optimizing the following warehouse areas:

  • Dynamic slotting location naming
    conventions, orders/procure labels, and if needed, inventory movements to dynamic
    slotting locations
  • Schedule and scope location labelling ( required to go live )
  • Schedule and scope physical inventory ( required to go live)
  • Professional services ( as required)

User Acceptance Testing, validation, and troubleshooting

Our team will arrange training sessions to familiarize your employees with the new system and its functionalities, following your recommendations. We conduct thorough testing of workflows and coordinate closely with your dedicated solutions specialist to ensure seamless integration and operational readiness.

  • Validate carrier/rates/profiles and expected system behaviours
  • Schedule and affirm go live date
  • Go live preparations

Our proven process

Our dedicated team is positioned to provide the insight, guidance and education that all new clients need in order to be successful.

STEP #1

Successful onboarding is critical

Our team of heroes are here to support you and help you be more successful. Our goal at the end of the day is amplifying your success.

STEP #2

We are your partners

Our solutions specialists are here for you, period. We know that starting out on the right foot will lead to future success and our team takes that seriously – like saving-the-world seriously.

STEP #3

Our software is state of the art

We know that our shipping software gives you the best chance for success – we will always focus on how it will work best for you.

Have Questions or Need Assistance?

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Our team is ready to assist you with any inquiries you may have.

Your satisfaction is our priority!

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Contact Information

Canada

Ottawa Office
2411 Holly Lane
Ottawa, ON, K1V 7P2

Toronto Office
13-280 West Beaver Creek Road Unit #136
Richmond Hill, ON, L4B 3Z1

Alexandria Office
173 Kenyon Street West
Alexandria, ON, K0C 1A0

Montreal Office
4388 Saint-Denis Street Unit #200
Montreal, QC, H2J 2L1

USA

California Office
155 North Riverview Drive
Anaheim Hills, CA, 92808

Call Us
Toll-Free: 1-866-744-7122
Local : 613-739-3000

Email Us

info@sendmyshipment.com


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