Final Mile

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Final Mile

Sendmyshipment.com final mile offers many levels of service with deliveries across Canada. You can benefit from some of our services such as automated scheduling, warehouse management, fleet management, tracking, notification, final mile and customer service feedback.

As your ecommerce sales grow, we can strengthen your supply chain. The delivery is one of the most import aspects of online shopping. Through our service, we can help you deliver a great experience. Our transit times and customer service are second to none. We can provide next-day, second-day and in many cases same-day service.

Services Offer

  • Store distribution
  • Reverse logistics
  • Home/business delivery and pickups
  • Curb Side – A one person delivery with tailgate to the customers’ curb side, driveway or garage.
  • Threshold – A one person delivery with tailgate to the customer front entrance.
  • First Room – A one or two person delivery to the room of choice of the residence.
  • White Glove – A two person delivery to the room of choice and debris removal.
  • White Glove with Assembly – A two person delivery to the room of choice, assembly/installation and debris removal
  • We can also customize a delivery option to suit your needs.
  • Fulfillment
  • Warehouse storage with temp control
  • Online portal to track your deliveries and inventory
  • Online pick and pack order requests

Capabilities

  • Direct to store delivery/retail merchandising
  • Recall management/asset recovery
  • In-home room of choice/assembly
  • Warehouse distribution/pick and pack
  • Same day home delivery service and postal injection
  • Warehousing
  • Cross dock
Call or contact us today for a free account at info@sendmyshipment.com

Flexible.

Integrated.

Impactful.

Our end-to-end heavy goods home delivery service helps retailers and manufacturers streamline and optimize their operations. We do the heavy lifting so you can provide best-in-class home delivery experience for your customers.

As their final point of contact, we understand and appreciate the value of the delivery experience and what it requires. All of our services aim to provide customers with more delivery options and a superior brand experience.

Our leadership position is reinforced by our high performance standards.

97.3%

94.3%

Scheduling

Our flexible scheduling options enable you to personalize your home delivery experience according to your strategies and brand objectives, ensuring that your online and in-store experiences are consistent and cohesive.

  • Short delivery window options (3 hours and next day)
  • Fast scheduling
  • Customizable interface for seamless scheduling process and check out
Track With Us

Have Question or Need Assistance?

We’re here to help! Reach out to us anytime at


Our team is ready to assist you with any inquiries you may have. Your satisfaction is our priority!

24x7 Support

Fast Response

Quality Service

Warehouse Management

Our team has the know-how and operational intelligence to optimize and take charge of your warehouse activities We provide you with effective solutions that integrate with your existing warehouse management software to deliver real time transparency throughout your supply chain.

  • Inventory Management
  • Inspection and Deluxing
  • Marshalling / Project Management
  • Client Pick-up
  • Returns Management
  • API/EDI Integration
  • Secured Warehouse/Safe Mindset
Talk to a Specialist

Fleet Management

As part of our commitment to simplify your operations, we help retailers and manufacturers streamline and optimize their fleet management processes by providing made-to-measure solutions.

  • Private Fleet Management Outsourcing
  • Final Mile and Line Haul
  • Coast to Coast Network of +280 Delivery Partners

Tracking & Notifications

Our transport management system helps us track and trace all of our deliveries. It also provides detailed information about each delivery, enabling us to provide a complete customer service solution, in addition to making deliveries as simple and seamless as possible for both the client and their customers.

  • Automatic phone, SMS, and/or email notifications
  • Notification options: 48 hours, 24 hours, 1 hour
  • Real-time delivery change alerts
  • Rescheduling options
  • Real-time client and consumer portals
Talk to a Specialist

Delivery & Feedback

As proud ambassadors of your brand, we strive to enhance your customers’ overall satisfaction. We conduct real-time monitoring and daily in-depth analyses to ensure that we are exceeding your clients’ expectations.

We know that our actions reflect on your brand. That’s why our hand-picked delivery teams receive specialized training, including how to treat every interaction as an opportunity to strengthen your clients’ brand experience.

  • Reliable, efficient, and professional delivery
  • Property protection and merchandise inspection
  • Certified installation services
  • Appliance removal and recycling
  • Monitoring of team performance
  • Customer survey and KPI analysis

“If Customers at Home have an AMAZING DELIVERY EXPERIENCE, the rest will take care of itself.”

What our customers think about our home delivery experience

2024
Likely to recommend 97%
Courteous/Professional 96%
On-time delivery 95%
Respect house/product 98%

Have Questions or Need Assistance?

We’re here to help! Reach out to us anytime at


Our team is ready to assist you with any inquiries you may have.

Your satisfaction is our priority!

24x7 Support

Fast Response

Quality Service

Contact Information

Canada

Ottawa Office
2411 Holly Lane
Ottawa, ON, K1V 7P2

Toronto Office
13-280 West Beaver Creek Road Unit #136
Richmond Hill, ON, L4B 3Z1

Alexandria Office
173 Kenyon Street West
Alexandria, ON, K0C 1A0

Montreal Office
4388 Saint-Denis Street Unit #200
Montreal, QC, H2J 2L1

USA

California Office
155 North Riverview Drive
Anaheim Hills, CA, 92808

Call Us
Toll-Free: 1-866-744-7122
Local : 613-739-3000

Email Us

info@sendmyshipment.com


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