Refund Policy


By providing with a shipment, you agree to pay for the shipment in full within the applicable time period. All accounts with are Due Upon Receipt unless otherwise stated in writing. Overdue accounts will accrue interest at a rate of 0.4580% per week, calculated and compounded weekly on the delinquent amount (26.82% per year), prorated to the date when payment is made. Administrative charges may be levied for administration or account processing activities in connection with your account, including, without limitation, as a result of the following: collection efforts due to nonpayment, returned or rejected payments. You agree that we can charge all costs incurred by to collect overdue invoices. provides you with the ability to select a variety of carriers to ship your packages, and you are also deemed to have knowledge of and accept the terms of service of any carrier retained by on your behalf. In the case of any discrepancy between a carrier's conditions of service and the Terms and Conditions, the Terms and Conditions shall prevail. cannot agree to alter the terms of service of any freight carrier retained to ship your packages. Any shipment request you make to with instructions, whether oral or written, that conflict with either the Terms and Conditions or freight carrier terms and conditions shall be deemed null and void. accepts payment by credit card only unless otherwise agreed on terms. In the event that shipping costs of your package increase due to underreported package size or weight, incorrect address, or any information you provide at time of order booking that is incorrect, shall bill your credit card for this increased cost, and you hereby authorize to do so. It is your responsibility to ensure that your credit card has a sufficient balance to carry the costs of shipping your package. You acknowledge that, in the event that your credit card is declined, a $50 charge back fee per incident will be added to your credit card by Further, your shipment may not be processed and may be suspended, which may result in a delayed delivery time or cancellation of your shipment. In the event that your credit card is declined, has the right to add a reasonable administrative fee to your account, and to terminate your account without further notice.

You are required to bring any dispute that you may have with regard to billing to's attention no later than sixty (60) days after billing occurs. No billing disputes will be entertained after this time, and you will be deemed to have irrevocably accepted the validity and quantum of all such bills. Disputes brought forward to your credit card provider instead of will incur a $50 charge-back fee per incident and will be added to your credit card by

Shipments can only be cancelled prior to the carrier of choice picking up your shipment. Credit card refunds can and will only be issued if shipment has not been picked up. Once shipment is picked up no refund can be issued.